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"The request signature we calculated does not match the signature you provided" on Velero when configured with StorageGRID

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964
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4
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • StorageGRID All Releases

Issue

  • Velero application reports the following error when attempting to execute the velero backup logs <backup_name> command on client-side
    • The request signature we calculated does not match the signature you provided. Check your AWS Secret Access Key REST  Authentication and SOAP Authentication for details.
  • Additionally, the following error can be seen on the StorageGRID-side on the storage node that receives the request in the bycast.log:
    • Nov 18 00:47:01 <node_name> ADE: |1
      2081203 1343725441 S3RQ %CEA 2020-11-18T00:47:01.206587| NOTICE 0162 S3RQ: S3 error response: R
      equestId=1605660421200284, Resource=/velero-sod/backups/firstbackup/firstbackup-logs.gz?X-Amz-Alg
      orithm=AWS4-HMAC-SHA256&X-Amz-Credential=E3G1308Z7WCDO30PY1X5%2F20201118%2Fus-east-1%2Fs3%2Faws4_
      request&X-Amz-Date=20201118T004700Z&X-Amz-Expires=600&X-Amz-SignedHeaders=host&X-Amz-Signature=12
      9eec16a149eeb2da6989b0b6f41cbae6ecdc1c8b965fe013e89e943bede88c, HTTP Status Code=403, ErrorMsg=S
      ignatureDoesNotMatch, ErrorType=ClientAuthorization, CustomErrorMessage={<none>}, Details={Failed
      to verify signature}

 

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