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StorageGRID backups error to cloud library with compliance enabled on bucket

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storagegrid
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esg
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Applies to

  • StorageGRID
  • Commvault with cloud library feature

Issue

  • Error in Commvault logs

35586 d651 06/21 08:11:12 51725483 SendSingleFile() - failed to send the remote file - <Path_Of_Object>
35586 d611 06/21 08:11:12 ######## <= Recv header, 17 bytes (0x11)
35586 d651 06/21 08:11:12 51725483 SetFileSize() - Error: Failed to set the size for the file <Path_Of_Object>
35586 d611 06/21 08:11:12 ######## 0000: HTTP/1.1 200 OK
35586 d651 06/21 08:11:12 51725483 CloseFile() - failed to send the temp file for <Path_Of_Object>, error: Message: Operation denied because of compliance settings.
Resource: <Path_Of_Object>

 

Note:

The location  for <Path_Of_Object> from commvault  can be confirmed under storageGRID web interface

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