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Node.js reports "problem with headObject API" when accessing objects on StorageGRID buckets

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storagegrid
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Applies to

  • External client application (Node.js)
  • StorageGRID 11.x

Issue

Client side Node.js application experiences frequent exception at headObject API when accessing objects on StorageGRID bucket via the HEAD operation.
 
'Problem with headObject API.Please check logs for further details.'
{"success":false,"reason":"Problem with headObject API. Please check logs for further details.","detailedReason":{"message":null,"code":"Forbidden","region":null,"time":"2021-12-02T10:19:00.556Z","requestId":"1638441347506751","extendedRequestId":"12759984","statusCode":403,"retryable":false,"retryDelay":69.18508233670045}}

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