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Large File Uploads Failing to StorageGRID with S3 Request Errors

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Category:
storagegrid-webscale
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sgrid
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Applies to

StorageGRID

Issue

  • Uploading large files from client results in error or failure.
  • In StorageGRID logs, path /var/local/log/bycast.log
  • Example:
bycast.log
2024-03-15T10:56:51.758582| NOTICE   2004 HFCS: Connection 1710500079623256/10.252.53.29:53758 (SSIN): body partial message 0
Mar 15 10:56:51 LADSGD03 ADE: |12313422 1329863993 S3RQ POPD 2024-03-15T10:56:51.787888| ERROR    1972 05af0b66dc8c5666 S3RQ: S3 request error: connection=1710500079623256, Resource=/it4dgbl0s3b01/test, HTTP Method=PUT, HTTP Status Code=500, ErrorMsg=InternalError, ErrorType=Client, CustomErrorMessage={<none>}, Details={asyncPop error: no producer}
Mar 15 10:56:51 LADSGD03 ADE: |12313422 1329863994 OBDI %SDN 2024-03-15T10:56:51.793870| WARNING  0664 05af0b66dc8c5666 OBDI: Aborting ingest for AAEC1AD71466AB58/966EB430-7596-4B99-B002-96909020E82B
Mar 15 10:56:51 LADSGD03 ADE: |12313422 1329863994 OBDI %SDN 2024-03-15T10:56:51.793924| WARNING  0652 05af0b66dc8c5666 OBDI: Sending deferred PROCESS_SHUTDOWN because of active ingest for AAEC1AD71466AB58/966EB430-7596-4B99-B002-96909020E82B
Mar 15 10:56:51 LADSGD03 ADE: |12313422 1329863996 ORTN CLIQ 2024-03-15T10:56:51.803217| WARNING  1346 ORTN: AAEC1AD71466AB58/966EB430-7596-4B99-B002-96909020E82B: Parent destroyed while moving packets (DEQ[+B+D:0|0(0/2/4)]ENQ[U+D-])
Mar 15 10:56:51 LADSGD03 ADE: |12313422 1306252329 RRTC RRTD 2024-03-15T10:56:51.804141| WARNING  0644 RRTC: Error 'CANC' in EVENT_REMOTE_RETAINED for CBID AAEC1AD71466AB58, NID 12504034

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