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blk_update_request I/O error on StorageGRID nodes in VMware environment

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Applies to

  • NetApp StorageGRID, firmware version 11.8.0.15
  • Virtual StorageGRID nodes running on VMware

Issue

Errors for blk_update_request: I/O error   seen in kern.log at the base operating system (OS) level:
Nov 11 23:58:17 localhost kernel: [1577375.280665] blk_update_request: I/O error, dev sdd, sector 5030288520 op 0x0:(READ) flags 0x80700 phys_seg 31 prio class 0
Nov 12 10:29:45 localhost kernel: [1615263.205352] mptscsih: ioc0: attempting task abort! (sc=00000000277e8819)
Nov 12 10:29:45 localhost kernel: [1615263.208199] sd 2:0:1:0: [sdd] tag#86 CDB: Read(16) 88 00 00 00 00 01 40 80 e4 58 00 00 01 00 00 00
Nov 12 10:29:45 localhost kernel: [1615263.585943] blk_update_request: I/O error, dev sdd, sector 5377156184 op 0x0:(READ) flags 0x80700 phys_seg 32 prio class 0
Nov 12 23:06:56 localhost kernel: [1660694.876228] mptscsih: ioc0: attempting task abort! (sc=0000000071066384)

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