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Unable to communicate with node due to a underlying drive failure

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170
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Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • StorageGRID 11.4
  • Bare-metal installations

Issue

  • Alert seen on Grid Manager, Alert > Current:
Unable to communicate with node
One or more services are unresponsive, or the node cannot be reached
  • Alarms seen on Grid Manager, Support > Alarms (legacy) > Current Alarms:
SSTS (Storage Status): Volumes Unavailable
CASA (Data Store Status): Data Store Down
SVST (Status - Server Manager): Not Running
SVST (Status - Local Distribution Router(LDR)): Not Running
SVST (Status - Cassandra): Not Running
SHLH (Health - 000X): Error
VSTU (Object Verification Status): Not Started

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