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StorageGRID unexpected node reboot chunk:319 blocked for more than 600 seconds

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Category:
storagegrid
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sgrid
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Applies to

NetApp StorageGRID Appliances

Issue

StorageGRID reports Unexpected node reboot
 
When viewing the crash dump file in base-os-logs/run/mount-tmp/pge-actv-root/var/log/storagegrid_crash_dmesg.DATE.log.gz in a support bundle, it reports
 
INFO: task chunk:319 blocked for more than 600 seconds.

[1294224.532548] NMI backtrace for cpu 0 skipped: idling at intel_idle+0x85/0x130
[1294224.532641] NMI backtrace for cpu 1 skipped: idling at intel_idle+0x85/0x130
[1294224.532737] NMI backtrace for cpu 2 skipped: idling at intel_idle+0x85/0x130
[1294224.532832] NMI backtrace for cpu 4 skipped: idling at intel_idle+0x85/0x130
[1294224.532835] NMI backtrace for cpu 3 skipped: idling at intel_idle+0x85/0x130
[1294224.532935] NMI backtrace for cpu 5 skipped: idling at intel_idle+0x85/0x130
[1294224.533035] NMI backtrace for cpu 6 skipped: idling at intel_idle+0x85/0x130
[1294224.533132] NMI backtrace for cpu 7 skipped: idling at intel_idle+0x85/0x130
[1294224.533135] NMI backtrace for cpu 8 skipped: idling at intel_idle+0x85/0x130
[1294224.533235] NMI backtrace for cpu 9 skipped: idling at intel_idle+0x85/0x130
[1294224.533334] NMI backtrace for cpu 10 skipped: idling at intel_idle+0x85/0x130
[1294224.533435] NMI backtrace for cpu 11 skipped: idling at intel_idle+0x85/0x130
[1294224.533532] NMI backtrace for cpu 13 skipped: idling at intel_idle+0x85/0x130
[1294224.533534] NMI backtrace for cpu 12 skipped: idling at intel_idle+0x85/0x130
[1294224.533631] NMI backtrace for cpu 15 skipped: idling at intel_idle+0x85/0x130

Support > Diagnostics reports one or more errors for:

  • Cassandra requests timeouts
  • CPU Utilization
  • CPU I/O Wait
  • Disk read latency
  • Disk write latency

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