StorageGRID storage node repeatedly runs into Unknown status and becomes unpingable
Applies to
- StorageGRID 11.6
- StorageGRID Appliance SG5712
Issue
- Sorage node runs into Unknown status
- Unable to ping to any networks on the node
- 7-segment displays "HE"
- Unable to login to serial console
MAJOR-EVENT-LOG
on storage controller indicates FC link errors only
8647 1017 Fibre channel link down - Host-side: controller in bay A, port 1
8646 1017 Fibre channel link down - Host-side: controller in bay A, port 2
8645 1018 Fibre channel link up - Host-side: controller in bay A, port 2
8644 1018 Fibre channel link up - Host-side: controller in bay A, port 1
8643 1019 Extended Fibre Channel link down (greater than one minute) - Host-side: controller in bay A, port 2
8642 1019 Extended Fibre Channel link down (greater than one minute) - Host-side: controller in bay A, port 1
8641 1017 Fibre channel link down - Host-side: controller in bay A, port 1
8640 1017 Fibre channel link down - Host-side: controller in bay A, port 2