StorageGRID storage node repeatedly runs into Unknown status and becomes unpingable

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Visibility:: Public

Votes:: 0

Category:: storagegrid

Specialty:: sgrid

Last Updated:

Applies to

StorageGRID 11.6
StorageGRID Appliance SG5712

Issue

Sorage node runs into Unknown status
Unable to ping to any networks on the node
7-segment displays "HE"
Unable to login to serial console
MAJOR-EVENT-LOG on storage controller indicates FC link errors only

8647 1017 Fibre channel link down - Host-side: controller in bay A, port 1 8646 1017 Fibre channel link down - Host-side: controller in bay A, port 2 8645 1018 Fibre channel link up - Host-side: controller in bay A, port 2 8644 1018 Fibre channel link up - Host-side: controller in bay A, port 1 8643 1019 Extended Fibre Channel link down (greater than one minute) - Host-side: controller in bay A, port 2 8642 1019 Extended Fibre Channel link down (greater than one minute) - Host-side: controller in bay A, port 1 8641 1017 Fibre channel link down - Host-side: controller in bay A, port 1 8640 1017 Fibre channel link down - Host-side: controller in bay A, port 2