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StorageGRID boot failure due to external ip address matching internal iSCSI links

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storagegrid-webscale
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sgrid
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Applies to

NetApp StorageGRID Appliances using iSCSI interconnect (SG5800/SG6100)

Issue

  • The compute controller is experiencing I/O errors when attempting to read volume StorageGRID-SG-OS (sdr and dm-16).
    • [  344.909303] I/O error, dev dm-16, sector 557842134 op 0x1:(WRITE) flags 0x29800 phys_seg 0 prio class 2
    • [  344.918703] I/O error, dev dm-16, sector 44325920 op 0x0:(READ) flags 0x80700 phys_seg 32 prio class 2
    • [  194.928814] I/O error, dev sdr, sector 21715152 op 0x1:(WRITE) flags 0x4200 phys_seg 1 prio class 2
    • [  194.937852] I/O error, dev sdr, sector 1144440 op 0x0:(READ) flags 0x84700 phys_seg 22 prio class 2
  • Multipathing output displayed in the boot sequence lists all paths as undefined (undef). 
    • 17.405746 | StorageGRID-SG-OS: addmap [0 1073741824 multipath 3 pg_init_retries 50 queue_if_no_path 1 alua 1 1 service-time 0 2 1 65:16 1 66:48 1]
    • create: StorageGRID-SG-OS (36d039ea000d13d2c00000070685380a1) undef NETAPP,INF-01-00
    • size=512G features='2 pg_init_retries 50' hwhandler='1 alua' wp=undef
    • `-+- policy='service-time 0' prio=50 status=undef
    •   |- 6:0:0:253 sdr  65:16 undef ready running
    •   `- 7:0:0:253 sdaj 66:48 undef ready running

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