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StorageGRID Node not responding to network requests due to HA Group FAULT state

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storagegrid
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Applies to

NetApp StorageGRID

Issue

  • Nodes not responding to client request, but incoming packets are seen, due to which Client connection timeouts and degraded data transfer is observed.
  • From /var/local/log/hagroups.logon the affected node:

Keepalived_vrrp[19619]: Script `ha_check` now returning 1Keepalived_vrrp[19619]: VRRP_Script(ha_check) failed (exited with status 1)Keepalived_vrrp[19619]: (TeHDCz2SSD1) Entering FAULT STATEKeepalived_vrrp[19619]: (TeHDCz2SSD2) Entering FAULT STATEKeepalived_vrrp[19619]: (TeHDCz2SSD2) removing VIPs.Keepalived_vrrp[19619]: (TEHDCz2SSDDEV2) removing Virtual RoutesKeepalived_vrrp[19619]: Netlink: error: No such process (3), type=RTM_DELROUTE(25), seq=..., pid=0

  • Packet capture on the node showed SYN packets received but no SYN/ACK response.

root@xxx:~# tcpdump -i eth2.217 -nn host XX.XX.XX.XX ... (incoming SYN packets, but no SYN/ACK response)

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