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New StorageGRID node deployment  fails with RETCODE_AUTH_FAIL_PASSWORD

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Category:
storagegrid-webscale
Specialty:
esg
Last Updated:

Applies to

  • StorageGRID Appliance (SGA)
  • SG6000

Issue

A:2/7/24 8:52:13 AM (07:36:13) 366464 5023 Controller return status/function call for requested operation - Shelf 99, Bay A
----> RPC function : 0x001d = setVolumeCacheParams
----> Return code : 0x001e = auth fail password 

  • SGA6060 new installation failed due to Error RETCODE_AUTH_FAIL_PASSWORD while creating flash cache volumeclipboard_e448fdcdc1a7dca94365f4eec10af924c.png
  • MAJOR-EVENT-LOG from the E-series controller's support data log indicates that setVolumeCacheParams fails with auth fail password on the storage controller.

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