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Swift PUT API to StorageGRID sometimes takes much longer time than usual

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7
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Public
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0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • StorageGRID
  • Swift PUT API (PutObject)

Issue

  • Swift PUT API which completes within 1 minute sometimes take over 45 minutes
  • Not all Swift PUT API s are affected
  • No error returned to client and StorageGRID
  • StorageGRID does not indicate any errors and alerts
  • audit.log on admin node indicates WPUT operation takes long time

[AUDT:[RSLT(FC32):SUCS][CNID(UI64):<ID>][TIME(UI64):2615772577][SAIP(IPAD):"<IP>"] .. [ATYP(FC32):WPUT][ANID(UI32):12603831][AMID(FC32):SWRQ][ATID(UI64):7580014692295726309]]

 

 

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