High Latency Observed on StorageGRID S3 Bucket During PUT Operations with the error unexpected error (GERR)

Applies to

StorageGRID

Issue

High latency and timeouts are observed for S3 PUT requests with the below error messages

Application error message

2026-01-30 12:36:39,142 [org.springframework.amqp.rabbit.RabbitListenerEndpointContainer#18-51] INFO  - processFileUploadEvent : file closed on exit : fileName : 
2026-01-30 12:36:39,150 [org.springframework.amqp.rabbit.RabbitListenerEndpointContainer#18-56] ERROR ActiveScaleS3FileUploadManager - Error in recording upload to net
app, message : ActiveScaleS3FileUploadMessage(filePath=, fileName=, , customerId=, customRecordingFileName=, retryCount=4, s3Provider=, conversationDuration=, profile=null,tag=null)
com.amazonaws.SdkClientException: Unable to execute HTTP request: Read timed out

StorageGRID bycast.log message

Jan 30 07:07:27 <Node_name> ADE: |12393025 3974683029 S3RQ %DED 2026-01-30T07:07:27.205537| NOTICE   0092 <TraceId> S3RQ: S3 error response: RequestId=<RequestId>, TraceId=<TraceId>, Resource=<Path>, HTTP Method=PUT, HTTP Status Code=500, X-Forwarded-For: '<IP>', ErrorMsg=InternalError, ErrorType=Client, CustomErrorMessage={None}, Details={unexpected error (GERR). details: ,}