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WebException error when deleting objects using multiple S3 browsers

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Category:
storagegrid
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sgrid
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Applies to

  • StorageGRID version 11.6.0.7, 11.7.0.5
  • S3 browser, rclone, cyberduck

Issue

  • WebException error when deleting objects using multiple S3 browsers
[I] [3/07/2023 09:42:52] System.Net.WebException: The underlying connection was closed: A connection that was expected to be kept alive was closed by the server. TaskID: 4189
[I] [3/07/2023 09:44:33] System.Net.WebException: The underlying connection was closed: An unexpected error
occurred on a receive. TaskID: 4189
  • StorageGRID receiving delete requests and their corresponding handshake, however, the object isn’t getting deleted.
  • There is no issue with network or loadbalancer which was confirmed by directly connecting to GRID node and performing delete.

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