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Unable to perform StorageGRID expansion with expansion page showing blank

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101
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0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

StorageGRID 11.6

Issue

When trying to do an expansion nothing is shown on the expansion page.

The nms.log on primary admin node shows following error:

Nov 15 17:37:39 NODENAME NMS: |2022-11-15T17:37:39.999| ERROR Exception in thread created by /usr/local/lib/site_ruby/mgmt-api/maintenance/expansions/manager.rb:314:in `new'
Nov 15 17:37:39NODENAMEN MS: |2022-11-15T17:37:39.999| ERROR Task not found in start_task: :install (RuntimeError)
Nov 15 17:37:39NODENAME NMS: |2022-11-15T17:37:39.999| ERROR /usr/local/lib/site_ruby/mgmt-api/maintenance/expansions/manager.rb:700:in `start_task'
Nov 15 17:37:39NODENAME NMS: |2022-11-15T17:37:39.999| ERROR /usr/local/lib/site_ruby/mgmt-api/maintenance/expansions/manager.rb:366:in `wait_for_grid_nodes'
Nov 15 17:37:39 NODENAME NMS: |2022-11-15T17:37:39.999| ERROR   /usr/local/lib/site_ruby/mgmt-api/maintenance/expansions/manager.rb:317:in `block in resume_expansion_tasks'
Nov 15 17:37:39 NODENAME NMS: |2022-11-15T17:37:39.999| ERROR   /usr/local/lib/site_ruby/mgmt-api/tools/api-thread.rb:21:in `block in initialize'


The install.log on the last added node shows it is waiting for admin node approval to start services:
[2022-11-16T04:24:18+00:00 INSG] Requesting permission to start services
[2022-11-16T04:24:18+00:00 INSG] Do not start services
[2022-11-16T04:24:18+00:00 INSG] Retrying in 30 seconds (retry #1266)
[2022-11-16T04:24:48+00:00 INSG] Requesting permission to start services
[2022-11-16T04:24:48+00:00 INSG] Do not start services
[2022-11-16T04:24:48+00:00 INSG] Retrying in 30 seconds (retry #1267)

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