Skip to main content
NetApp Knowledge Base

StorageGRID upgrade from 11.2.0.6 to 11.3.0 fails at final steps "ssh_exchange_Identification: connection reset by peer"

Views:
221
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

  • Platform: StorageGRID Webscale
  • Environment: Admin Nodes and Storage Nodes are all VMware
  • Version: 11.2.0.6 to 11.3.0

Issue

  • During StorageGRID upgrade from 11.2.0.6 to 11.3.0 fails at the final steps from the GUI/NMS with error "ssh_exchange_Identification: connection reset by peer".

[2020-07-17T01:16:36.985297 #17185]  INFO -- : Executing command `scp -o NumberOfPasswordPrompts=0 -o CheckHostIP=no -o UserKnownHostsFile=/dev/null -o StrictHostKeyChecking=no root@hostname:"/var/local/adc/bundles/BNDL/0x00000000/GfINF.BNDL.bin" "/tmp/GINF.BNDL.bin" 2>&1` on localhost
[2020-07-17T01:16:37.004547 #17185] ERROR -- : Error while running upgrade final steps.
[2020-07-17T01:16:37.004684 #17185] ERROR -- : Failed to execute scp command with '{:file=>"\"/var/local/adc/bundles/BNDL/0x00000000/GINF.BNDL.bin\"", :host=>"xadnsgstg201"}, {:file=>"\"/tmp/GINF.BNDL.bin\"", :host=>"localhost"}, {:secure=>false, :check=>false}' on localhost - 1, ssh_exchange_identification: read: Connection reset by peer (Bycast::StorageGRID::RetrieveBundle::Error)

  • All nodes in this GRID has upgraded to version 11.3.0, however it has stuck at this final steps that would not let the GRID finish its completion.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.