Skip to main content
NetApp Knowledge Base

StorageGRID appliance node reports CCNA or "Appliance compute controller needs attention"appearing and disappearing

Views:
124
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

NetApp StorageGRID Appliances

Issue

Appliance compute controller needs attention appearing and disappearing from Grid

Check the bycast.log in /var/local/log/ for the following

Line 561: Nov 20 19:19:29 xsj-pcstgg02 ADE: |16129708 0783320459 RSMR UPDL 2022-11-20T19:19:29.131426| WARNING  0240 CCST: IPMI device BroadcastSts reports non-OK status 'State Asserted'
    Line 565: Nov 20 19:20:29 xsj-pcstgg02 ADE: |16129708 0783320459 RSMR UPDL 2022-11-20T19:20:29.144882| WARNING  0240 CCST: IPMI device BroadcastSts reports non-OK status 'State Asserted'

Check the IpmiEventLog  in  status.json file in gemini-system-status folder. /var/local/gemini-system-status in system and \var\local\gemini-system-status  in log bundle  for the following alerts

IpmiEventLog": [
    {
      "id": "34912",
      "timestamp": "21-Nov-2022 15:03:07",
      "sensor": "LAN BroadcastSts",
      "event": "State Asserted",
      "details": ""
    }, {
      "id": "34913",
      "timestamp": "21-Nov-2022 15:03:21",
      "sensor": "LAN BroadcastSts",
      "event": "State Asserted",
      "details": ""
    }, {
      "id": "34914",
      "timestamp": "21-Nov-2022 15:03:36",
      "sensor": "LAN BroadcastSts",
      "event": "State Asserted",
      "details": ""
    }, {
      "id": "34915",
      "timestamp": "21-Nov-2022 15:04:02",
      "sensor": "LAN BroadcastSts",
      "event": "State Asserted",
      "details": ""
    }, {
      "id": "34916",
      "timestamp": "21-Nov-2022 15:05:14",
      "sensor": "LAN BroadcastSts",
      "event": "State Asserted",
      "details": ""
    }, {
      "id": "34917",

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.