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StorageGRID appliance node reports CCNA or "Appliance compute controller needs attention"appearing and disappearing

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Category:
storagegrid-webscale
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sgrid
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Applies to

NetApp StorageGRID Appliances

Issue

Appliance compute controller needs attention appearing and disappearing from Grid

Check the bycast.log in /var/local/log/ for the following

Line 561: Nov 20 19:19:29 xsj-pcstgg02 ADE: |16129708 0783320459 RSMR UPDL 2022-11-20T19:19:29.131426| WARNING  0240 CCST: IPMI device BroadcastSts reports non-OK status 'State Asserted'
    Line 565: Nov 20 19:20:29 xsj-pcstgg02 ADE: |16129708 0783320459 RSMR UPDL 2022-11-20T19:20:29.144882| WARNING  0240 CCST: IPMI device BroadcastSts reports non-OK status 'State Asserted'

Check the IpmiEventLog  in  status.json file in gemini-system-status folder. /var/local/gemini-system-status in system and \var\local\gemini-system-status  in log bundle  for the following alerts

IpmiEventLog": [
    {
      "id": "34912",
      "timestamp": "21-Nov-2022 15:03:07",
      "sensor": "LAN BroadcastSts",
      "event": "State Asserted",
      "details": ""
    }, {
      "id": "34913",
      "timestamp": "21-Nov-2022 15:03:21",
      "sensor": "LAN BroadcastSts",
      "event": "State Asserted",
      "details": ""
    }, {
      "id": "34914",
      "timestamp": "21-Nov-2022 15:03:36",
      "sensor": "LAN BroadcastSts",
      "event": "State Asserted",
      "details": ""
    }, {
      "id": "34915",
      "timestamp": "21-Nov-2022 15:04:02",
      "sensor": "LAN BroadcastSts",
      "event": "State Asserted",
      "details": ""
    }, {
      "id": "34916",
      "timestamp": "21-Nov-2022 15:05:14",
      "sensor": "LAN BroadcastSts",
      "event": "State Asserted",
      "details": ""
    }, {
      "id": "34917",

 

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