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StorageGRID S3 Bucket Access Fails with HTTP 403 via F5 Load Balancer

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Applies to

  • NetApp StorageGRID 
  • S3 Buckets accessed via F5 Load Balancer

Issue

  • When attempting to access a StorageGRID S3 bucket through an F5 load balancer, client applications receive HTTP 403 “Forbidden” errors.
  • The issue affects all users accessing the bucket.

02-24-2026 23:23:57.734 +0000 ERROR S3Client
[936139 TcpChannelThread] - command=head transactionId=0x7f2d834bb000 rTxnId=0x7f2d2f9fc240 status=completed success=N
uri=https://xyz.com:10443/file_path statusCode=403 statusDescription="Forbidden" payload=""

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