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StorageGRID Replicated State Machine "RSM" stuck in starting state

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Applies to

NetApp StorageGRID 11.2 and later

Issue

  • Upgrade hangs while starting services for the first 3 nodes a single site
  • Output of 'storagegrid-status' shows RSM in a starting state
  • File called 'expansion-started' exists within '/var/local/rsm' directory
  • Example error in bycast-err.log:
    • rsm[11204]: [raft.go:135] CRITICAL: Failed to join cluster
  • servermanager.log:
    • rsm | RSM is not ready because there is no cluster or the cluster has no leader

 

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