Skip to main content
NetApp Knowledge Base

StorageGRID: Versioned Object Restore via Cyberduck S3 Client Fails

  1. Last updated
  2. Save as PDF
Views:
26
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
esg
Last Updated:

Applies to

  • NetApp StorageGRID
  • Cyberduck S3 client 

Issue

When attempting to restore versioned objects from a StorageGRID S3 bucket using the Cyberduck S3 client, restoration consistently fails with the error:

Cannot revert file
(/bex-noxxomp-tpc-qa-1/2E9639Fxxxxxxxxxx884B0A1EBE-index-moved.mp4)

Server: StorageGRID/11.8.0.12
x-amz-request-id: 1761226500053380
x-amz-id-2: 12996718
x-ntap-sg-trace-id: cf9407d15e252a86
x-amz-version-id: NTQ0OjZEMUtuQUU4RS0xMUxxxxgyOTtkNjgzMzAwQj0xOTA0
GET /bex-noxxomp-tpc-qa-1/?ownershipControls= HTTP/1.1
Host: xxx.xxxxx.xxx:4443
Connection: Keep-Alive
User-Agent: Cyberduck/8.9.0.41543 (Windows 10/10.0.22631.0) (amd64)
Accept-Encoding: gzip, deflate
x-amz-date: 20251023T134112Z
x-amz-content-sha256: e3b0c44298fc1xxxxxxxf4c8996fb92427ae41e464b93a4ca495991b7852b855
Authorization: ********
HTTP/1.1 501 Not Implemented
Date: Thu, 23 Oct 2025 13:41:12 GMT
Content-Type: application/xml
Content-Length: 271
Connection: keep-alive
Server: StorageGRID/11.8.0.12
x-amz-request-id: 1761225120047009
x-amz-id-2: 12717636
x-ntap-sg-trace-id: 4920f8896e84f73
PUT /bex-noxxomp-tpc-qa-1/2E9639Fxxxxxxxxxx884B0A1EBE-index-moved.mp4 HTTP/1.1
x-amz-copy-source: /bex-noxxomp-tpc-qa-1/2E9639Fxxxxxxxxxx884B0A1EBE-index-moved.mp4?v...
x-amz-metadata-directive: COPY
Content-Length: 0
Host: xxx.xxxxx.xxx:4443
Connection: Keep-Alive
User-Agent: Cyberduck/8.9.0.41543 (Windows 10/10.0.22631.0) (amd64)
Accept-Encoding: gzip, deflate
Expect: 100-continue
x-amz-date: 20251023T134112Z
x-amz-content-sha256: e3b0c44298fc1xxxxxxxf4c8996fb92427ae41e464b93a4ca495991b7852b855
Authorization: ********
HTTP/1.1 405 Method Not Allowed
Date: Thu, 23 Oct 2025 13:41:12 GMT
Content-Type: application/xml
Content-Length: 290
Connection: keep-alive
Server: StorageGRID/11.8.0.12
x-amz-request-id: 1761225120047009
x-amz-id-2: 12717636
x-ntap-sg-trace-id: 1dc04f13bd5295e3a
Allow: DELETE
x-amz-delete-marker: true
x-amz-version-id: NTQ0OjZEMUtuQUU4RS0xMUxxxxgyOTtkNjgzMzAwQj0xOTA0

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.