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Internal Server Error 500 received with failed GET operation w/ storageGRID node down

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Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • StorageGRID 11.6.10
  • Application performs GET operation and consistency control is set to Read-after-new-write

Issue

  • The GET request fails due to Internal Server Error:
clipboard_e76c4515774524e4729e166decc6b5224.png
 
  • From Alarms, we could observe below:

12610657  GBSGSLIVE109/LDR             Connected                      Connected      Connected   2023-11-21 17:56:48 UTC
16140738  GBSGSLIVE109/SSM             Connected                      Connected      Connected   2023-11-21 17:56:48 UTC
16140738  GBSGSLIVE109/SSM             Unknown                        Unknown        Unknown     2023-11-21 17:56:32 UTC
12610657  GBSGSLIVE109/LDR             Unknown                        Unknown        Unknown     2023-11-21 17:56:01 UTC

 

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