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Installer page inaccessible on StorageGRID SG6000 Appliance on new install

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367
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3
Category:
storagegrid
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sgrid
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Applies to

  • NetApp StorageGRID 11.4 and above
  • NetApp StorageGRID Appliance SG6000

Issue

  • Unable to access StorageGRID installer page, despite accessing the local installer IP.
  • The storage node is stuck on the following message for over 5 minutes via BMC in the KVM menu:
    • BOOT CODE = HE (The system is awaiting connectivity with the E2800 controller and synchronizing with the SANtricity operating system
    • Error connecting to SYMbolAPI. [Errno 111] Connection refused

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