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FabricPool volume move stuck/ fail due to operation timeout from storageGRID

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storagegrid
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Applies to

  • FabricPool
  • ONTAP OS 9.12
  • StorageGRID OS 11.5.0

Issue

  • Volume move from AFF gets stuck/ fails due to operation timed out while reading object from StorageGRID:
OSC_ERR:  logCmd:368 GET CmdId: 1265 obj-name: <Object_path> failed with OSC error: Operation Timedout
  • StorageGRID Gateway node nginx-gw access.log shows error:
[error] 23431#23431: *1031715311 connect() failed (111: Connection refused) while connecting to upstream, client: <Gateway_node>, server: _, request: "GET /<Object_path> HTTP/1.1", upstream: "https://<Storage_node>:18082/<Object_path>", host: "<Endpoint>:10443"
  • 499 errors increment on gateway nodes as Volume move starts:
Grid manager > Nodes > gateway node > Load Balancer > Error Response Rate graph:
 
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