The storage node is stuck rebooting during the StorageGRID OS upgrade
Applies to
- NetApp StorageGRID OS 11.60 or later
- NetApp StorageGRID Appliance Model SG6060
Issue
- The StorageGRID appliance node is stuck at the rebooting phase during the software upgrade and does not progress:
- The Appliance Installer page of the issued node ( https://storage_node_ip:8443) is inaccessible.
- Admin network, Client network, and BMC of the affected node are not reachable via ping.
- All LEDs on the rear are green.
- The 7-segment LEDs also display '99'.