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Upgrade from 10.3 to 10.4 stuck and lost connection to virtual Admin node

Last Updated:

Applies to

StorageGRID Webscale 10.3.x


  • The overall upgrade process is stuck and not having access to GRID manager.
  • We are only having access to command line through VMware vSphere. 
  • /var/local/log/gdu-server.log on the admin node shows the whole upgrade process is waiting for admin node to finish its upgrade job:

I, [2018-03-30T04:06:16.736979 0008183] INFO -- gdu-server: This platform base-os is owned by storagegrid. Updating base-os packages
I, [2018-03-30T04:06:17.283990 0008183] INFO -- gdu-server: Starting base-os upgrade. This node will be stopped in 30 seconds.
I, [2018-03-30T04:06:17.564760 0008183] INFO -- gdu-server: Executing command `rm -f /etc/DoNotStartNode` on <IP_Address>
I, [2018-03-30T04:06:17.568264 0008183] INFO -- gdu-server: updategrid completed. Waiting for node to update base-os and reboot

  • /var/log/upgrade.log  does not show any errors:

Upgrade from 10.3 to 10.4

  • #storagegrid node validate all gives error:

storagegrid node validate

-----Error Message-----
ERROR -- <Affected node>: GRID_NETWORK_GATEWAY =
ERROR -- <Affected node>: GRID_NETWORK_GATEWAY is not a valid IP address


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