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Unable to configure BMC on StorageGRID appliance SGF6112

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36
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Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID
  • SGF6112 appliance

Issue

  • In GRID UI, the BMC IP address is not listed in Nodes > Hardware
missingBMCIP.png
 
  • While in maintenance mode, the Appliance Installer Page reports the following: 

"Appliance mode cannot be determined from hardware. Normal operation is not possible. Attempt an A/C power cycle of the system. If this error persists, contact technical support."

installerpageerror.png
 
  • In Configure Hardware > BMC Configuration presents:
"This appliance model doesn't not have a Baseboard Management Controller to configure"
 
bmcerror.png

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