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Storage controller cannot be pinged and reports Cache Backup Device Failed

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storagegrid
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sgrid
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Applies to

SG5760 Appliance Storage Controller (E2800)

Issue

  • The storage controller reports  Cache Backup Device Failed.
  • The management IP of the E2800 storage controller cannot be pinged.
  • The issues persist even after rebooting the E2800 controller.

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