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StorageGRID manager reports Waiting for services to start after network maintenance

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Applies to

  • StorageGRID 11.4.0.7
  • Rubrik
  • RSM platform service

Issue

  • StorageGRID manager reports Waiting for services to start after network maintenanceclipboard_ef1d3ce4a74f597696ea266525ed0d4b5.png
  • Output of 'storagegrid-status' shows RSM service in a Starting state on all the storage nodes
  • Example error in
    • bycast.log

Jul 11 03:47:40 odc-sga03-rubrik ADE: |11868108 0633003616 TPGY ^RDY 2023-07-11T03:47:40.404073| NOTICE   2188 TPGY: No neighbour connection established anymore to node 11383625, so will try to retain it.
Jul 11 03:47:40 odc-sga03-rubrik ADE: |11868108 0633003616 TPGY ^RDY 2023-07-11T03:47:40.404078| NOTICE   2196 TPGY: No more candidates in list.
Jul 11 03:47:40 odc-sga03-rubrik ADE: |11868108 0633003616 TPGY ^RDY 2023-07-11T03:47:40.404080| NOTICE   2625 TPGY: No more candidates to try. Will requery for more.
Jul 11 03:47:40 odc-sga03-rubrik ADE: |11868108 0633003616 TPGY ncnf 2023-07-11T03:47:40.404107| NOTICE   0226 TPGY: Connection to ADC, (NID 11342015) failed, because "Neighbour connect network problem

  • servermanager.log

2023-07-11 02:51:24 +0000 | rsm                       | rsm starting
2023-07-11 02:53:25 +0000 | rsm                       | RSM is not ready because there is no cluster or the cluster has no leader

 

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