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StorageGRID hotfix installation fails with "Error processing hotfix"

Last Updated:

Applies to

All StorageGRID Versions


Error  hotfix-install- Error processing hotfix in  the gdu-server.log file under directory /var/local/log

I, [2021-05-04T14:06:49.356023 #24403]  INFO -- hotfix-install- ===== /var/local/install/hotfix-install- called with arguments ["--apply"]

E, [2021-05-04T14:09:04.638507 #5308] ERROR -- gdu-server: Gdu server is locked. Unable to process client request Apply Hotfix.
I, [2021-05-04T14:09:14.642921 #5308]  INFO -- gdu-server: Serving GDU-API to client
I, [2021-05-04T14:09:14.643090 #5308]  INFO -- gdu-server: Parsed JSON request successfully
E, [2021-05-04T14:09:14.643223 #5308] ERROR -- gdu-server: Gdu server is locked. Unable to process client request Apply Hotfix.

E, [2021-05-04T14:09:18.753474 #24403] ERROR -- hotfix-install- Error processing hotfix 
E, [2021-05-04T14:09:18.753655 #24403] ERROR --hotfix-install- Failed to execute sh command with 'run-host-command
/var/local/dkr/0/hotfix-tmp-24403/hotfix/base-os-install --apply 2>&1' on localhost - 1,
/usr/local/lib/site_ruby/bycast/commands/sh.rb:129:in `rescue in block in call': Unable to connect to on port 8022:
fingerprint c2:c2:cf:0c:4f:2a:2c:b0:d7:33:35:cf:6d:8b:bb:cb is unknown for "[]:8022"


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