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StorageGRID decommission does not start due to EC job manager service not available

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Applies to

  • NetApp StorageGRID 
  • 11.6.x software release (pre-11.6.0.5)
  • Erasure Coding (EC)

Issue

  • When attempting to start a storage node decommission on the Grid, the process encounters an error stating: Service unavailable. EC job manager not running
  • The following error message is returned in StorageGRID Grid Manager: 503: Service Unavailable Lost connection to EC job manager

2009225791_503_error.png

 

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