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StorageGRID appliance link down for 2 hics on the same NIC

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Applies to

  • NetApp StorageGRID 11.9.0, 11.8.x, 11.7.x
  • NetApp SGF6112
  • NetApp SG110, SG1100, SG6100-N

Issue

  • StorageGRID Grid Manager shows hics 1 & 2 as Unavailable.

hics unavailable.PNG

  • ifconfig command does not show hics 1 & 2 listed on the output.
  • When attempting to bounce ports, the result is "No such device":

root@SN05:~ # ifconfig hic1 down
root@SN05:~ # ifconfig hic1 up
SIOCSIFFLAGS: No such device
root@SN05:~ # ifconfig hic2 down
root@SN05:~ # ifconfig hic2 up
SIOCSIFFLAGS: No such device

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