Skip to main content
NetApp Knowledge Base

StorageGRID admin node hotfix installation fails with service(s) in error state

  1. Last updated
  2. Save as PDF
Views:
174
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID.
  • StorageGRID Hotfix Installation.

Issue

  • During installation of StorageGRID hotfix, one or more services may go into error state. This issue has been observed on 11.7 and 11.8 (pre-11.8.0.7).
  • The following exception can be found in StoragegeGRID log (/var/local/log/bycast.log) and/or in the service core file (/var/local/core/service.PID.txt)
Aug 23 14:24:02 Admin1 ADE: |16135574 1787378710 PATM %CEA 2024-07-26T16:50:05.837249| CRITICAL 0501 PATM: Assertion Failed#012[/build/src/modules/AttrPersistence_Module/AttrPersistence_
Module.cc:501 void (anonymous namespace)::AttrPersistenceStorage::loadMODSBranch()] REQUIRES FAILED ("Resource File Version is newer than version of running system. Aborting..." == nullptr)
is false. []
 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.