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StorageGRID SG6100 installation failing for sSATA ports not installed

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storagegrid
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Applies to

  • NetApp StorageGRID
  • SG6100-CN installation

Issue

  • Installation of SG6100-CN failing to progress with signature:

    • Unzipping sga-NetApp-PGE_12.1.0-20251009.1947.0d8adc6.img.bz2 into storage.
      WARNING: Failed to bunzip2 sga-NetApp-PGE_12.1.0-20251009.1947.0d8adc6.img.bz2 and write to /dev/sda. 

  • BMC is accessible.
  • BIOS menu indicates the device is not discoverable with sSATA Ports 0-5 reporting as [Not Installed]

sSataPort_notinstalled.png

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