Skip to main content
NetApp Knowledge Base

StorageGRID High Availability VIP disappears during upgrade from 11.5 to 11.6

Last Updated:

Applies to

NetApp StorageGRID 11.5.x to 11.6.x (pre-


  • During StorageGRID upgrade from 11.5 to 11.6, the High Availability (HA) group(s) disappears from the StorageGRID Grid Manager after all the gateway and admin nodes complete the upgrade process.
  • Clients accessing the StorageGRID environment via the HA VIP(s) would temporarily lose S3 and Swift access.
  • The HA group(s) re-appear and client access resumes at the end of upgrade process.
  • The following error can be found in the /var/local/log/update_keepalived.log:

[2022-08-23T21:21:52.654 update_keepalived 484162]    INFO -- Reading /etc/keepalived/hagroups.json
[2022-08-23T21:21:52.678 update_keepalived 484162]   ERROR -- Error processing /tmp/HAGS.json
Traceback (most recent call last):
  File "/usr/local/sbin/", line 878, in <module>
    main(lock_fd, in_file, debug)
  File "/usr/local/sbin/", line 741, in main
    subnet = netaddr.IPNetwork(None)
  File "/usr/lib/python3/dist-packages/netaddr/ip/", line 927, in __init__
    value, prefixlen = parse_ip_network(module, addr,
  File "/usr/lib/python3/dist-packages/netaddr/ip/", line 823, in parse_ip_network
    raise TypeError('unexpected type %s for addr arg' % type(addr))
TypeError: unexpected type <class 'NoneType'> for addr arg


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.