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StorageGRID External Syslog Server forwarding error connection timed out

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Applies to

NetApp StorageGRID

Issue

  • StorageGRID Grid Manager reports the following alert:
    • Name: External syslog server forwarding error
    • Description: Node cannot forward logs to the external syslog serversyslogError.png
  • The command tail /var/local/log/miscd.log shows connection timed out:

[2023-06-13T00:03:53.571]     syslMon -    INFO -- Updating connection state for remoteSyslogServerA
[2023-06-13T00:03:53.572]     syslMon -    INFO -- Discarding repeated line 'cannot connect to xx.xx.xx.xx: Connection timed out [v8.2108.0 try https://www.rsyslog.com/e/2027 ]'
[2023-06-13T00:03:53.572]     syslMon -    INFO -- Checking 'cannot connect to xx.xx.xx.xx Connection timed out [v8.2108.0 try

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