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StorageGRID EC rebalance shows state as failed but all moves completed

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Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

NetAppStorageGRID 11.8 and later

Issue

  • EC rebalance status shows the state as failed but all moves completed:
    • root@<primaryadminnode>:~ # rebalance-data status --job-id XXXXX
      ==============================================================================
      Job ID : XXXXX
      Site : <site_name>
      State : Failure
      Planned Moves : 800
      Completed Moves : 800
      Failed Moves : 0
      Start Time : 2025-04-24 22:37:18 UTC
      End Time : 2025-05-31 09:34:42 UTC
      Site Imbalance : 0.17611
      Retry Rebalance : Yes

  • The /var/local/log/bycast.log on the storage node that is the ECJM leader, shows the job completed successfully followed by a time out:

May 31 09:34:34 <node_name> ADE: |21316817 0203632337 ECJM VMPR 2025-05-31T09:34:34.780492| NOTICE   0891 db566129974939cb ECJM: XXXXX(rebalance 20): Got JOB_DONE for job XXXXX; with result SUCS

May 31 09:34:34 <node_name> ADE: |21316817 0203632337 ECJM _DON2025-05-31T09:34:34.856580| NOTICE   0591 db566129974939cb ECJM:XXXXX(rebalance 20): Finished one round of VCS moves,terminated: true, _status: JOBSTATUS_IN_PROGRESS

May 31 09:34:42 <node_name> ADE: |21316817 0203632337 ECJM EVIU 2025-05-31T09:34:42.344063| WARNING  0402 db566129974939cb ECJM:XXXXX(rebalance 20): Rebalance job failed to achieve sufficient site balance within timeout. Stopping.

May 31 09:34:42 <node_name> ADE: |21316817 0203632337 ECJM ^RDY 2025-05-31T09:34:42.489279| WARNING  0062 db566129974939cb ECJM: Caught exception 'Stopping job due to timeout.' when running job 15197037317273935349: Site Rebalance - Group ID 20.

May 31 09:34:42 <node_name> ADE: |21316817 0203632337 ECJM ^RDY 2025-05-31T09:34:42.529522| ERROR    1125 db566129974939cb PROC: Exception: Dynamic exception type: std::runtime_error#012std::exception::what: Stopping job due to timeout.#012

 

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