Skip to main content
NetApp Knowledge Base

SG6160 or sg5800 storage controllers do not respond and are shown offline

  1. Last updated
  2. Save as PDF
Views:
26
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID SG6160
  • NetApp StorageGRID SG5800

Issue

SG6160 or SG5800 controllers are offline with the storage controller completely unreachable and only presents an amber led.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.