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SANtricity Upgrade from StorageGRID Fails to Complete Due to 'Fingerprint Does Not Match' Error

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storagegrid
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sgrid
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Applies to

NetApp StorageGRID

Issue

The SANtricity upgrade initiated from StorageGRID failed due to a compute controller issue. Although the current version has been updated to the new version, the upgrade process is not completing. An error occurs when trying to reboot the node:

"Unable to connect to Hostxxxxxxxx : Unable to connect to Hostxxxxxxxx on port 22: fingerprint SHA256:jVnEWF/B7yIdqcUr1HMB3vh7XZ6MPHawbTvKsr+5kHY does not match for 'Hostxxxxxxxx,10.197.158.14'. Resolve the issue and try again."

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