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SANtricity OS file disappears right after upload and validation in StorageGRID Grid Manager

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Applies to

  • NetApp StorageGRID 11.7
  • StorageGRID Appliances

Issue

  • After uploading the SANtricity OS file to StorageGRID Grid Manager upgrade page, the file disappears right after the validation step. 
Validated:
SANtricity OS file is vanishing after upload in StorageGRID Manager
 
  • Below is a screenshot of the upgrade page in Grid Manager after the firmware validation phase completes.

SANtricity OS file to StorageGRID management upgrade tool fails after validation

 

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