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Repurposed StorageGRID appliance installation on the new grid fails

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Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

  • StorageGRID Appliances 
  • SANtricity

Issue

Unable to access Appliance Installer page or proceed with installation of new SGA's due to remnants of an existing configuration:
  • Error message during install: 

Error while updating cache settings on volume StorageGRID-PGE-Backup

  • Error message on the console when rebooting compute node 
  • ERROR -- Connection error while creating SYMbol connection
      ERROR -- Connection to agent failed
  • HE as reported from the compute node of the StorageGRID Appliance

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