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Problem Upgrading from StorageGRID 11.3.0.12 to 11.4.0

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Applies to

  • NetApp StorageGRID 11.3.0.12
  • NetApp StorageGRID 11.4

Issue

Upgrade Precheck condition reports: The precheck operation has detected conditions that must be addressed before upgrading. Resolve the issues listed below and click Start Upgrade or Run Prechecks to retry. Contact Technical Support for assistance in resolving these issues, if necessary.

The following issues were identified by the Docker image availability check precheck:

The host for node "Nodename" does not have StorageGRID 11.4.0-20200721.1338.d3969b3 image loaded. Images and services must be installed on the host before the upgrade can proceed. Extracting images takes several minutes. If this issue persists more than 5 minutes, check /var/log/storagegrid/daemon.log on the host.

The host for node "Nodename" does not have StorageGRID 11.4.0-20200721.1338.d3969b3 image loaded. Images and services must be installed on the host before the upgrade can proceed. Extracting images takes several minutes. If this issue persists more than 5 minutes, check /var/log/storagegrid/daemon.log on the host.  

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