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Not able to ping any IP when StorageGRID installation fails on step 8

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storagegrid
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Applies to

  • NetApp StorageGRID 11.4
  • NetApp StorageGRID Appliances

Issue

Not able to ping any IP on the StorageGRID Appliance Installer page (while this was previously possible) , when StorageGRID installation fails on step 8 due to error: Error while generating the grid configuration. Failed to sync to any NTP server. Error: sntp 4.2.8p12@1.3728-0 (1) <ip address> no UCST response after 2 seconds

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