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Failed to validate SANtricity OS file error when upgrading SANtricity via Grid Manager

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Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

NetApp StorageGRID 

Issue

  • "Failed to validate SANtricity OS file:" error attempting to upgrade SANtricity via the StorageGRID GUI

FailedtoValidateSANtricityError.png

  • gdu-server.log file under directory /var/local/log shows

    sh: -c: line 0: syntax error near unexpected token `('sh: -c: line 0: `python -m netapp.helpers.verify_santricity_os_file --santricityos /var/local/tmp/software-update/file_upload_29642/RCB_11.70.3_280x_6283a64d (1).dlp --verify 2>&1'

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