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Access StorageGRID Grid Manager fails by ERR_CONNECTION_REFUSED after relocation

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storagegrid
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sgrid
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Applies to

StorageGRID physically relocated

Issue

  • Unable to access Grid Manager due to ERR_CONNECTION_REFUSED

  • service servermanager start command on primary admin node returns servermanager not initialized

# service servermanager start
starting servermanager ... servermanager not initialized. Starting service

  • /var/local/log/servermanager.log in primary admin node indicates Possible network isolation: Node has no contact with other nodes.

ntp                       | attempting to lock to <GRID_NODE>
dynip                     | Possible network isolation: Node has no contact with other nodes.
..
ntp                       | failed to set time with sntp retrying in 15 seconds
servermanager             | stop initiated
servermanager             | Killing startNode.sh process for servermanager stop: 6843
..
servermanager             | Killing startNode.sh failed: ""
servermanager             | servermanager ended
servermanager             | stopping all services, initiated by ./finish
servermanager             | Killing startNode.sh process for shutdown: 2829679
servermanager             | Killing startall.rb process for shutdown: 2830141

  • ip neighbor show from system-commands.txt indicates that primary admin node cannot connect to other grid nodes

Command: ip neighbor show
Result:
<IP_OF OTHER_GRID_NODES> dev eth1  FAILED

 

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