Unable to login with AD/ LDAP credentials in the StorageGRID Grid Manager due to LDAP server issue
Applies to
- StorageGRID 11.7.0
- Lightweight Directory Access Protocol (LDAP)
Issue
- StorageGRID administrator is unable to login to the Grid Manager using LDAP credentials.
- StorageGRID administrator is able to login using Root credentials.
- Grid Manager shows "
Waiting for services to start
". - Error seen in
bycast-err.log
in support log:
Validation failed. The LDAP server could not be reached. Review your configuration for errors. Unable to connect Verify your host name, Port and TLS Configuration: LDAP result code 200