StorageGRID reports synchronize_tenant_error from GUI
Applies to
NetApp StorageGRID 11.3 and above
Issue
From the GUI, under overview tab
idnt[302624]: [synchronize.go:205] ERROR: Account "xxxxxxxxxxxxxxx" exceeded synchronization threshold, err (
) and last error ({key: synchronize_tenant_error, time: 2020-10-26T10:15:18Z, options: map[error_text:Unable to connect, please verify your hostname and password: LDAP Result Code 200 "Network Error": dial tcp: lookup gdc-dcs.xxxxxx.net on IP: read udp IP:52604->IP: i/o timeout]})