StorageGRID reports appliance hardware components temperature alert

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Visibility:: Public

Votes:: 0

Category:: storagegrid

Specialty:: esg

Last Updated:

Applies to

NetApp StorageGRID 11.9.0, 11.8.x
NetApp SGF6112
NetApp SG100, SG1000

Issue

Appliance(s) reports temperatures above 100°C in Support > Diagnostics > Appliance hardware component temperatures:

Node Component °C

Node02-10 0000:30:02_0_0000:31:00_0 105

Node02-10 0000:30:02_0_0000:31:00_1 105

Node01-09 0000:30:02_0_0000:31:00_0 104

Node01-09 0000:30:02_0_0000:31:00_1 104

Node02-08 0000:b0:02_0_0000:b1:00_0 103

Node02-08 0000:b0:02_0_0000:b1:00_1 103

Node02-05 0000:30:02_0_0000:31:00_0 102

Node02-05 0000:30:02_0_0000:31:00_1 102

The ipmitool sensor output shows a low RPM for the Fan_sys.

root@SG:~ # ipmitool sensor Watchdog | 0x0 | discrete | 0x0080| na | na | na | na | na | na Watchdog2 | 0x0 | discrete | 0x0080| na | na | na | na | na | na Event Log | 0x0 | discrete | 0x0080| na | na | na | na | na | na BroadcastSts | 0x0 | discrete | 0x0180| na | na | na | na | na | na CPU0 | 0x0 | discrete | 0x8080| na | na | na | na | na | na CPU1 | 0x0 | discrete | 0x8080| na | na | na | na | na | na … … … Fan_SYS0_0 | 8125.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS0_1 | 6625.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS1_0 | 8250.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS1_1 | 6625.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS2_0 | 8125.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS2_1 | 6750.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS3_0 | 8125.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS3_1 | 6625.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS4_0 | 8750.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS4_1 | 7250.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS5_0 | 8875.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS5_1 | 7250.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS6_0 | 8875.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS6_1 | 7125.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS7_0 | 8750.000 | RPM | ok | na | 500.000 | na | na | na | na Fan_SYS7_1 | 7250.000 | RPM | ok | na | 500.000 | na | na | na | na Temp_OCP_ASIC | na | degrees C | na | na | na | na | na | 100.000 | na Airflow | 29.000 | CFM | ok | na | na | na | na | na | na Chassis | 0x0 | discrete | 0x0080| na | na | na | na | na | na OCP_Card | 0x0 | discrete | 0x0080| na | na | na | na | na | na