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Appliance installer page not accessible for new StorageGRID SG5800 appliance

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storagegrid
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Applies to

  • StorageGRID Appliance SG5800
  • New Installation

Issue

  • Appliance installer page not accessible for newly installed StorageGRID SG5800 appliance, even though the node booted and showed default IP:
    • HO -- IP -- IP --
  • StorageGRID PGE Cli was accessible. 
  • PCI unable to detect HIC/ NIC on compute controller appliance:

    lspci | grep -i ethernet
    03:00.0 Ethernet controller: Intel Corporation Ethernet Controller I226-LM (rev 04)
    04:00.0 Ethernet controller: Intel Corporation Ethernet Controller I226-LM (rev 04)
    f4:00.0 Ethernet controller: Intel Corporation Ethernet Connection E823-L for SFP
    f4:00.2 Ethernet controller: Intel Corporation Ethernet Connection E823-L for SFP

    • Ideal output should show all 4 HIC ports:

    clipboard_871de446-271d-49d7-822d-195af67a229a.png

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