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All Storage Nodes report 502 Bad Gateway for SANtricity page in StorageGRID

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storagegrid
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sgrid
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Applies to

  • NetApp StorageGRID
  • NetApp StorageGRID Appliances

Issue

After performing maintenance tasks such as expansions or upgrades, all storage nodes report 502 Bad Gateway when trying to load the page from StorageGRID GUI

nginx-err.log:

12:39:19 [error] 2020874#2020874: *3922950 connect() failed (111: Connection refused) while connecting to upstream, client: <ip>, server: , request: "GET /sam-tunnel/e82eb584-9d28-447d-ac66-8d741a774278/sm/en-US/ HTTP/1.1", upstream: "https://127.0.0.1:8443/sam-tunnel/e82eb584-9d28-447d-ac66-8d741a774278/sm/en-US/", host: "<hostname>", referrer: "https://<hostname>/grid/"

 

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